Shipping & Returns

Shipping Policy

Orders are processed and shipped as quickly as possible. Many items in our store require direct personalization from Jay Cutler, and to ensure authenticity and quality, Jay personally handles the packing and signing of these products.

Because Jay travels frequently for appearances and events, there may be occasional, brief delays in shipping. We appreciate your patience and understanding as we work to deliver a genuine, high-quality experience with every order.

Tracking information will be provided as soon as your order ships. If you have any questions, please reach out through our “Contact Us” page.

 


 

Returns Policy

Cutler Athletics Apparel

Due to the nature of our fulfillment process, all Cutler Athletics apparel purchases are final. These items are not eligible for returns or refunds.

International Orders

All orders shipped outside of the United States are final sale and cannot be returned or refunded under any circumstances. For questions or additional details, please contact us through the “Contact Us” page.

The Final Rep

Items listed under The Final Rep category are final sale. Because these products are offered at a significant discount, we do not accept returns, exchanges, or issue refunds for these items.

Free Gifts and Mystery Items

Free Gifts with Purchase and Mystery Item Gifts with Purchase are not eligible for returns or exchanges.